Dress Code

At Janet Hays and Co., we believe that following a dress code for class is important both for safety in the classroom and for instilling the discipline and tradition you expect when enrolling your child in dance class.  Dress code for dance class pertains to hairstyle, dancewear, and footwear.  Please see our Dress Code Page for details.

Some gentle reminders about hallway etiquette…

  • No drinks other than water should be brought into the building.

  • NO GUM is allowed in the building

  • Keep hallway noise to a minimum, so as not to disturb the dance classes!

  • Keep hallways clear by not sitting on the floor and by using coat hooks for clothing. Preschool and kindergarten dancers must take dance bags into the classroom, and school-aged dancers must leave them neatly in the hallway against the wall.

Lost and Found

The Lost and Found is located on the lower level near the entrance.  To avoid a pile-up, we will be discarding items that have been unclaimed for two weeks.  Some items we will discard immediately, such as water bottles.

Bathroom Breaks

Dancers should visit the restroom before class.  To allow the restroom to be cleaned regularly throughout the evening, customers must use the one located on the upper level, near the office.  If a preschool student needs to use the restroom, a teacher or assistant will escort them there during class.  In situations where a young dancer needs additional help, we will call a parent. Students in school-age classes are permitted to visit the restroom alone.

Classroom Observation

Twice per year, we have “Observation Day,” at which time parents are welcomed into the classroom to observe their children and video the class.  This is a wonderful opportunity to see how much your dancer has learned during the year!  Outside the biannual Observation Days, we discourage parents from observing the class, as it frequently becomes distracting to the dancers.  Similarly, noise from additional people in the hallway also can be a distraction.  If you choose to watch your child on days other than Observation Day, please be aware of your child’s behavior in the classroom.  If you notice that your child is watching you, rather than the teacher, please step away from the door so that the class can maintain its progress.  Customers are not permitted to watch classes from the steps or from the alcove near the front desk.  It is not safe to block the steps, and it is distracting to the class because you are in plain sight.

Attendance and Make-up Classes

Although regular attendance in your own class is most beneficial for your progress, we understand that occasionally you must miss your class.  (If your child is ill, please keep her home!)  If you would like to make up any absences, please ask your teacher for an appropriate class.  Once you have been given a suggested make-up schedule, please make a note of it, so you can refer to it for future use. 

Unanticipated Studio Closings

Sometimes we need to cancel classes due to inclement weather or building emergencies.  If the weather is questionable, please check our website, our Facebook, and your email to see if classes are being held.   When we plan our annual calendar, we anticipate that all classes will miss one day due to unforeseen circumstances. Thus, if a class is canceled once, it will not be re-scheduled.  However, if any class has two cancellations, then we will hold that second missed class during the scheduled Make-up Week because we want all of our classes to stay on track with their progress.  You are welcome to make up any class that you miss in a similar class that we offer.  

Student Schedule Changes

If a schedule change becomes necessary, parents must notify the office in writing prior to the change. For student withdrawals, we appreciate verbal notification as soon as possible, but your account will remain active and continue to be charged until we receive written notification, which we must receive by the 1st of the month, or you will be responsible for that month’s charges.

Parking Lot

Please note that the traffic pattern of the parking lot is ONE WAY and moves counterclockwise.

Dancer Drop-off/Pick-up Procedures

To assist with traffic flow in the building, please do not drop off your dancer until three minutes before the scheduled class time.  Also, please do not enter the building to pick up your dancer until five minutes before her class ends. 

Classroom Dismissal

Teachers will begin dismissing class about three minutes before the end of the scheduled class time. This will allow dancers to safely meet their parents or get to their next class on time.

Class Schedule

While we try to adhere to our originally published class schedule as much as possible, circumstances may require us to make adjustments. The studio reserves the right to make such changes, such as adjustments to a class’s start/end time, teacher, and/or splitting or combining a class due to class size. In the event a class needs to be removed from the schedule due to insufficient enrollment, the studio will provide you with studio credit to enroll in another class for that age group. If an equivalent class is unavailable, then the studio will arrange a refund.